Manager: Credit Nedbank Jobs

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Location: Edenvale, ZA


Nedbank Recruiting

Requisition Number


Advert Closing Date

27 March 2018

Career Stream

Credit Management

Preferred Qualification

Bachelor of Commerce , Diploma

Essential Qualifications – NQF Level

  • Diploma

Minimum Experience Level

10 years experience in a credit management role with 2-3 years people management

Job Purpose

To manage credit through a team within a specific area / cluster in order to ensure the acquisition of quality assets; enhancements of revenues and maintenance thereof within laid down policies and procedures.

Job Responsibilities

  • Ensure client satisfaction through provision of proactive/innovative solutions and adherence to acceptable turnaround times.
  • Understand client needs and their operating environment.
  • Build and maintain stakeholder relations. Identify development areas.
  • Provide good service and turnaround times to internal stakeholders.
  • Ensure staff operate within guidelines.
  • Review and recommend appropriate allocation of mandates.
  • Manage the quality of Credit Management Information System (CMIS) and exceptions.
  • Operate within personal mandate through reviews and audit processes.
  • Ensure that quality decisions are made.
  • Ensure the book is appropriately risk rated and adequately impaired.
  • Provide timely information by preparing accurate, timely and relevant credit reports for review by management and committees.
  • Monitor and manage turnaround times.
  • Ensure that audit findings are addressed.
  • Ensure transformational target are met.
  • Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
  • Stay abreast of developments in field of expertise, ensuring personal and professional growth.
  • Understand and embrace the Nedbank vision and values, leading by example.
  • Address issues raised in culture surveys.
  • Create a client service culture, delivering worldclass service.
  • Achieve operational excellence.
  • Encourage team to generate innovative ideas and share knowledge.
  • Manage performance of staff by implementing performance agreements and ensuring a clear vision.
  • Mentor and coach staff on identified performance gaps.
  • Follow the ecruitment process when recruiting talent.
  • Maintain a high performing team andensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, using the talent grid principles and developing talent retention programmes.
  • Manage the onboarding process of new employees.
  • Minimise risks and grow assets.
  • Enhance revenue.
  • Manage returns through appropriate pricing for risk and setting appropriate fees.
  • Minimise losses and impairments.
  • Manage the Client Service Team to improve efficiency and minimise expenses.

Type of Exposure

  • Managing a team of people
  • Communicating job requirements and performance standards to others
  • Creating a business plan
  • Conducting performance appraisal interviews
  • Conducting performance feedback meetings
  • Implementing a strategic plan
  • Checking performance data to measure employee performance
  • Measuring client satisfaction
  • Working with clients to solve client problems
  • Enforcing disciplinary actions against employees
  • Investigating and reviewing processes to improve client satisfaction
  • Assuming a key leadership role
  • Coaching and mentoring of others
  • Recruiting and staffing
  • Providing constructive feedback to employees
  • Managing business risks
  • Credit management

Behavioural Competencies

  • Earning Trust
  • Coaching
  • Customer Focus
  • Guiding Team Success
  • Driving for Results
  • Guiding Sales Opportunities

Talent Acquisition Consultant

Please contact Asanda Nodendwa for more information about this exciting opportunity with Nedbank.

***All applications are managed through our Careers Page and must be completed on the system.


Please contact the Nedbank Recruiting Team at +27 860 555 566



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